Do you have any questions? Or would you like to speak to our service hotline in Nuremberg? No problem! This is the place to find all the relevant information about NIVONA and our service.

Our customer service is here for you.

How to reach us

Monday to Friday, 8 am to 5 pm, you can call us on +49 (0)911 252663-90.

Service e-mail:

NIVONA customer support and service has one aim above all: your long-term happiness and satisfaction with your NIVONA. Do you have any questions about your machine? Do you need help with using it? Or do you have a technical problem? You can find answers here. As the owner of a NIVONA, you can contact our central service point if you have any questions. In warranty cases, we will of course provide a repair free of charge.

Our Service Point at Südwestpark 49 in Nuremberg is once again open for you, for receipt and collection of NIVONA machines from 8 am to 4 pm, Monday to Friday.